We strive to deliver all orders within 2 to 3 business days. Once your order is confirmed, it is carefully packed and shipped so that your toys arrive safely and promptly. You will also receive tracking information to monitor your order every step of the way.
A standard shipping fee of PKR 300 applies to all orders, regardless of size. This ensures that every package is delivered safely with proper handling. There are no hidden charges, so the price you see at checkout is the final price for shipping.
We process refunds within 4 days after receiving the returned item. Refunds are issued in the original payment method. To qualify for a refund, the item must meet our return conditions. This quick turnaround ensures that you are reimbursed efficiently and without hassle.
Returns are accepted within 14 days from the date of delivery. Items must be returned in original condition and packaging with all tags intact. This allows us to inspect the product and ensure it is in resalable condition, while providing you a smooth and reliable return process.
Yes, we offer Cash on Delivery to make shopping convenient and secure. You can pay for your order when it arrives at your doorstep, giving you peace of mind and a flexible payment option.
Our customer support team is always available to assist you. You can reach us via hello.poptoys@gmail.com or +92 318 2184238. We aim to respond to all queries promptly and provide professional assistance regarding orders, products, or any concerns you may have.
Absolutely. At Pop Toys, we carefully select every product to ensure it meets strict safety, durability, and quality standards. All toys are designed to provide an engaging, fun, and educational experience for children, giving parents peace of mind about safety and reliability.
Pop Toys is dedicated to combining fun, creativity, and learning in every product. We believe that playtime is not just entertainment — it’s an opportunity for children to develop skills, spark imagination, and create joyful memories. By choosing Pop Toys, you’re choosing trusted quality and meaningful play.